We offer an individualized approach to serving the unique needs of our international patients - before, during and after your visit.
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- step 1.
- On/Off-line
International Patient Request
Referral
- Initial contact via e-mail or phone
- Required information includes name, gender, date of birth, main symptoms, probable diagnosis, past history of major medical illness, and/or medical images(DICOM, JPG)
- IHC staffs review the medical records and images
Consultation
- Treatment plan
- Cost estimate of the necessary treatement and possible payment options including potential deposit needs
Travel Arrangement
- Confirm patient visit and schedule appoinments
- Pre-arrival assessment and education
- Flight
- Accommodation
- Ground transportation
- Visa assistance
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- step 2.
- Hospital Visit
Outpatient
- Initial evaluation with IHC specialist
- Consultation with specialty departments
- Escort
- Language support
Inpatient
- Daily rounding
- Language support
- Multicultural meal options
- In-room internet
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- step 3.
- Discharge and Follow-up
Care
Outpatient
- IIssue medical documents (additional cost)
- Make follow-up appointment
- English receipt for payment and itemized bill (upon request)
- Follow up with phone call in 7-10 days
Inpatient
- Discharge instructions
- Make follow-up appointments
- Issue medical documents (additional cost)
- English receipt and itemized bill (upon request)
- Follow up with phone call in 7-10 days