Patients from Overseas

We offer an individualized approach to serving the unique needs of our international patients - before, during and after your visit.
  1. step 1.
    On/Off-line
    International Patient Request

    Referral

    • Initial contact via e-mail or phone
    • Required information includes name, gender, date of birth, main symptoms, probable diagnosis, past history of major medical illness, and/or medical images(DICOM, JPG)
    • IHC staffs review the medical records and images

    Consultation

    • Treatment plan
    • Cost estimate of the necessary treatement and possible payment options including potential deposit needs

    Travel Arrangement

    • Confirm patient visit and schedule appoinments
    • Pre-arrival assessment and education
    • Flight
    • Accommodation
    • Ground transportation
    • Visa assistance
  2. step 2.
    Hospital Visit

    Outpatient

    • Initial evaluation with IHC specialist
    • Consultation with specialty departments
    • Escort
    • Language support

    Inpatient

    • Daily rounding
    • Language support
    • Multicultural meal options
    • In-room internet
  3. step 3.
    Discharge and Follow-up
    Care

    Outpatient

    • IIssue medical documents (additional cost)
    • Make follow-up appointment
    • English receipt for payment and itemized bill (upon request)
    • Follow up with phone call in 7-10 days

    Inpatient

    • Discharge instructions
    • Make follow-up appointments
    • Issue medical documents (additional cost)
    • English receipt and itemized bill (upon request)
    • Follow up with phone call in 7-10 days